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Password Requirements

1.    Password minimum 15 character length with at least 1 letter, 1 number, and 1 symbol: ~`!@#$%^&*()-_+={}[]|\;:"< />,./

2.    Cannot be a previous password.

3.    If you enter your PW 4 times wrong, just use the link above to get a new PW. If you enter the PW 5 times wrong, your account is locked for 1 hour. 

4.    If your account is locked for inactivity or failed login attempts, contact us for help.

L360 Now Requires Multifactor Authentication

Multi Factor Authentication via SMS has been activated in L360. 

Our MFA process now requires all users to login in and input an SMS enabled phone number of your choosing.  You will now receive your MFA code via text message. 

The attached documents will help guide you through this new process:

MFA via SMS Walkthrough Guide

If you have any issues or questions, please reference the below FAQ Guide:

L360 FAQ Guide

If further assistance is needed, please reach out to your Sterling Lexicon contact.

(updated 5/19/23)